| Community Facilities: These are our Service Standards. We wish to provide these standards for all customers using our community facilities. Community Facilities: Communication and Consultation Strategy. This document describes how we will consult with our customers. Community Facilities: Who to contact. This gives details of names, addresses and phone numbers of all the community facilities and the co-ordinators attached to them.  Community Facilities: Facilities Management Structure. This outlines the structure of the Facilities Management Service within Culture and Leisure Services of West Lothian Council. Community Facilities: You said, we did for 2007-2008. Our customers views and what we have done in relation to this. Community Facilities: User Survey. This is a snapshot of usage in one week during March 2007 which will be representative of the normal usage during other weeks of the year. Community Facilities: What our customers think of us. This gives an indication of the areas where customer perception of what our service should be and what we actualy provide. These are the complaints that we have had over the last year, and these are the comments that have been made. Community Facilities: Customer information booklet. This gives information for you as a customer using our community facilities.
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